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Completing an installation that did not connect to Windows Azure Pack

If you completed installation despite receiving a Credentials are invalid message on the Azure Pack Parameters screen of the installer, Cloud Cruiser Express is unable to collect subscription and usage data from Windows Azure Pack. In this case no charges exist to display in either Windows Azure Pack or the Cloud Cruiser Express Portal. You must provide correct credentials to enable Cloud Cruiser Express to collect data.

To update Windows Azure Pack credentials and apply charges for today’s usage
  1. In the Cloud Cruiser Express Portal, navigate to Data > Data Sources .
    The data source created by the installer is selected by default because it is the only existing data source. Its name is Microsoft Windows Azure Pack unless you changed it during installation.
  2. Edit one or more of the next three fields to provide the login credentials to the Usage API on your Windows Azure Pack Admin Site.
    • Endpoint: The URL to your Usage API.
      This is​ https://<adminSite>:30022/usage , where <adminSite> is the hostname or IP address of your Windows Azure Pack Admin Site machine.
    • Username: The username for your Usage API. Unless you have changed this name with a Set-MgmtSvcSetting command, it is UsageClient .
    • Password: The password for this user. You set this password with the procedure in Setting the Windows Azure Pack API password.
  3. Click Test Connection .
    If the message Test connection successfully established appears, continue to the next step. Otherwise, correct the Endpoint , Username , or Password value and test the connection again.
  4. Click Save .
    You have successfully enabled Cloud Cruiser Express to collect data from Windows Azure Pack, though no data has been collected yet. If you do not want to wait until the next scheduled nightly collection to view charges, continue with this procedure to collect and apply charges for yesterday’s usage. Otherwise, you have finished.
  5. Navigate to Data > Scheduling .
    There are two batch jobs that are scheduled to run early each morning to collect usage data from the previous day and load charges for that usage into the Cloud Cruiser Express database.
  6. Select the azure_pack_collect schedule in the list.
  7. In the Arguments field enter bootstrap=true , then click Save above the editing pane.
    You’ll only use this bootstrapping option on the first run of the job to collect all existing subscriptions and plans. On nightly runs after this, the job collects only notifications of changes to your subscriptions and plans.
  8. Click Run Now , then in the job submission dialog click OK .
  9. Clear the Arguments field, then click Save .
    This restores the job to the state required for nightly execution.
  10. Navigate to Data > Job Monitoring and verify that the job ran successfully.
    The list shows the job runs for today. If an item in the list with the process name azure_pack and the job name collectNewActivity has a green icon in the Severity column, then your job ran successfully, meaning there were no errors or warnings. If there is a yellow (warning) or red (error) icon next to that job, contact Cloud Cruiser Support.
  11. Navigate back to Data > Scheduling , select the azure_pack_daily_load schedule, and click Run Now .
    This job compiles the subscription, plan, and usage data collected from Windows Azure Pack and loads charges into the Cloud Cruiser Express database based on the pricing you’ve set.
  12. In the job submission dialog box click View Job Log , then verify that this load job ran successfully.
    If there were errors or warnings, contact Cloud Cruiser Support.

You can now view charges for this initial data in the Windows Azure Pack management portal for administrators, in the charts on the Home page of the Cloud Cruiser Express Portal, and by running reports in Cloud Cruiser Express.

NOTE: You will not see charges for subscriptions or add-ons, and might not see charges for some usage that you can verify in Windows Azure Pack. For more information, see Which cost data is available and when.

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Last modified
17:41, 21 Jan 2014

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